Grievance Redressal - NKNEWSODISHA.IN
At NKNEWSODISHA.IN, we are committed to maintaining the highest standards of journalism and ensuring a positive experience for our readers. However, we understand that concerns and grievances may arise from time to time. We take such matters seriously and have established a Grievance Redressal mechanism to address them promptly and effectively.
If you have any grievances or concerns related to our content, reporting, or any aspect of our services, please follow these steps for a resolution:
1. Contact Person:
Rabindra Kumar Pradhan
Editor cum owner
Contact no. +91 9439768556/ +91 6372541674, Mail Id. rpradhan.pratham@gmail.com
In case of a grievance, you can reach out to us via email at nayagarhkhabar@gmail.com
Please include the subject line "Grievance - NKNEWSODISHA.IN" for prompt attention.
2. Provide Details : In your email, be sure to include detailed information about your grievance. This may include the specific article, date, and any other relevant details that will help us understand your concern.
3. Explain Your Concern: Clearly explain the nature of your grievance, and how you believe it violates our editorial policies or standards.
4. Contact Information: Include your contact information in the email so that we can respond to your grievance. This information will be kept confidential and used only for the purpose of resolving your concern.
5. Acknowledgment: Once we receive your grievance, we will acknowledge its receipt within 15 business days and provide an approximate timeline for resolution.
6. Investigation and Resolution: Our editorial team will conduct a thorough investigation into your grievance. We will then take appropriate action, which may include issuing a correction, clarification, or making necessary amendments to our content.
7. Feedback: We welcome your feedback throughout the process. You can provide additional information or insights that you believe will help us address your concern effectively.
8. Resolution Communication: Once the grievance is resolved, we will communicate the outcome to you via email.
We are committed to upholding the highest standards of journalism and taking your grievances seriously. Your feedback helps us improve and maintain our integrity. Thank you for choosing NKNEWSODISHA.IN as your trusted source for news, and we appreciate your cooperation in helping us serve you better.