Bhubaneswar: In the 11th edition of the "People’s Chief Minister’s" public grievance redressal program, 14 individuals received immediate financial aid for medical treatment. Chief Minister Shri Mohan Charan Majhi personally listened to the concerns of differently-abled and critically ill patients, ensuring swift action through a single-window system for relief distribution. 
He assured that the government is actively listening to complaints and taking corrective measures to support the poor and vulnerable.

 

A Direct Connection with the People  

As part of his routine, the Chief Minister arrived early in the morning to meet people waiting outside the venue, including those with disabilities and chronic illnesses. He patiently heard their grievances and assured them of prompt resolutions. Under the single-window system, financial assistance from the Chief Minister’s Relief Fund was immediately sanctioned for patients suffering from severe and incurable diseases.  
The grievance cell, set up at Unit-2 in Bhubaneswar, saw active participation from citizens, with around 1,000 complaints registered online. Alongside the CM, six senior ministers and top bureaucrats, including Additional Chief Secretaries and Secretaries, were present to address public concerns. The Chief Minister directed concerned ministers and department heads to take necessary actions to resolve the issues raised.  

Financial Aid for Medical Treatment  

Today, 14 beneficiaries from different districts received a total of ₹13.5 lakh for medical expenses. The recipients included:  
  • Santosh Biswal (Nayagarh) – ₹50,000  
  • Bishnucharan Sahoo (Jajpur) – ₹1 lakh  
  • Laxmidhar Sethi (Bhadrak) – ₹1 lakh  
  • Sattwik Kar (Cuttack) – ₹1 lakh  
  • Nabin Kumar Sethi (Keonjhar) – ₹2 lakh  
  • -Sunita Choudhury (Mayurbhanj) – ₹1 lakh  
  • Prashant Kumar Panda (Cuttack) – ₹50,000  
  • Nilakantha Pradhan & Jadumani Karmi (Boudh) – ₹1 lakh each  
  • Chhaya Nayak (Ganjam) – ₹1 lakh  
  • Buddhia Mandal (Bhadrak) – ₹1 lakh  
  • Kamala Nayak (Nabarangpur) – ₹1 lakh  
  • Kailash Palai (Khordha) – ₹1 lakh  
  • Suresh Kumar Jenna (Cuttack) – ₹50,000  

Strengthening Trust in Governance  

Addressing the media, CM Majhi emphasized that public trust in the grievance redressal system has grown significantly. 
"People are approaching us with various issues, and we are committed to delivering justice continuously," he said. 
He assured that the government is actively listening to complaints and taking corrective measures to support the poor and vulnerable.
The Chief Minister also announced plans to expand the public hearing program to the district level, ensuring accessibility for citizens in remote areas.  
He assured that the government is actively listening to complaints and taking corrective measures to support the poor and vulnerable.


Progress in Grievance Redressal 

So far, out of 10,234 complaints received in the first ten sessions, 8,713 (85%) have been resolved, while the remaining are under process. This reflects the government’s commitment to efficient and transparent governance.  

Ministers and Officials Present

Key ministers who attended the session included:  
  • Suresh Pujari (Revenue & Disaster Management)  
  • Dr. Krishnachandra Mahapatra (Housing & Urban Development)  
  • Nityananda Gond (School Education, Social Security & Empowerment)  
  • Sampad Chandra Swain (Industries)  
  • Pradeep Bal Samantaray (Cooperation, Handlooms & Handicrafts)  
  • Ganesh Ram Singh Khuntia (Forest, Environment & Labour)  
Senior officials, including Additional Chief Secretaries Satyabrata Sahoo (Home) and Surendra Kumar (Public Grievances), were also present to facilitate the proceedings.  

A Step Towards Inclusive Governance  

The public grievance hearing initiative highlights the government’s dedication to responsive and people-centric governance. By directly engaging with citizens and ensuring timely assistance, the administration aims to build a stronger, more inclusive Odisha where every voice is heard and every concern is addressed.  
With plans to decentralize the program, the government is set to bring justice and relief closer to the people, reinforcing the vision of "People’s Government, With the People."