The government has decided to reverse its order requiring mobile phone manufacturers to pre-install the Sanchar Saathi application on all new smartphones. This decision comes as the cyber security app is seeing a rapid and significant surge in voluntary adoption by citizens across the country. 
The application’s success is evident in its growing user base. So far, 1.4 crore users have voluntarily downloaded and actively use the app. These users are currently contributing vital information, helping to flag an average of 2,000 fraud incidents every single day.
The public's trust in the application has skyrocketed recently. In a notable surge just yesterday, 6 lakh citizens registered to download the app. This represents a remarkable tenfold increase in the app's daily uptake, clearly affirming the public's confidence in the government-provided tool for self-protection.
Crucially, the government has always clarified that the app respects user control. Citizens who download the app can remove it at any time they choose. The original mandatory pre-installation was purely a mechanism to fast-track its availability and accelerate the number of people protected.
Given the significant and fast-growing number of voluntary downloads, the government now believes the mandatory pre-installation is no longer necessary. The public's enthusiastic and rapid acceptance of the Sanchar Saathi app demonstrates that citizens are proactively taking steps to secure their digital lives. The decision to remove the mandate reflects the administration's acknowledgment of this strong public faith and positive momentum.
Voluntary Adoption Surges
The Sanchar Saathi app, initially mandated to ensure all citizens had easy access to cyber security tools, has demonstrated its wide acceptance and utility. The government's goal was to bring cyber safety protection to everyone, including those less aware of digital threats. The application focuses exclusively on protecting users from cyber criminals and enables a platform for "Jan bhagidari" (people's participation), encouraging citizens to report fraudulent activities.The application’s success is evident in its growing user base. So far, 1.4 crore users have voluntarily downloaded and actively use the app. These users are currently contributing vital information, helping to flag an average of 2,000 fraud incidents every single day.
The public's trust in the application has skyrocketed recently. In a notable surge just yesterday, 6 lakh citizens registered to download the app. This represents a remarkable tenfold increase in the app's daily uptake, clearly affirming the public's confidence in the government-provided tool for self-protection.
Focus on Security and User Control
The government emphasizes that the Sanchar Saathi app is entirely secure and trustworthy. Its sole function is to safeguard users from malicious actors in the digital world. The app has no other operational purpose beyond this security function.Crucially, the government has always clarified that the app respects user control. Citizens who download the app can remove it at any time they choose. The original mandatory pre-installation was purely a mechanism to fast-track its availability and accelerate the number of people protected.
Given the significant and fast-growing number of voluntary downloads, the government now believes the mandatory pre-installation is no longer necessary. The public's enthusiastic and rapid acceptance of the Sanchar Saathi app demonstrates that citizens are proactively taking steps to secure their digital lives. The decision to remove the mandate reflects the administration's acknowledgment of this strong public faith and positive momentum.
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